At Born Athlete, we strive to provide the highest quality sports supplements to fuel your athletic journey. To ensure product integrity and safety, we have implemented a STRICT NO RETURN POLICY. We kindly request our valued customers to carefully review the following points before making a purchase:
1. Product Quality Assurance: Our products undergo rigorous testing and quality checks to meet the highest standards. Once the product is sold and delivered, we cannot accept returns for hygiene and safety reasons.
2. Sealed and Unopened Items: We only accept returns for unopened and sealed items in their original condition. Once the seal is broken, the product is considered non-returnable.
3. Damaged or Defective Items: In the rare event of receiving a damaged or defective item, please contact our customer support within 48 hours of delivery. We will initiate a prompt resolution process to replace the product with 5 to 7 days.
4. Expiry Dates: We guarantee that all our products have a substantial shelf life before reaching their expiration date. We recommend checking the expiry dates before purchasing.
5. Change of Mind: Unfortunately, we cannot accept returns for “change of mind” reasons, as we prioritize product safety and quality.
6. Refunds and Exchange: We Don’t Provide any refunds.
7. Shipping and Handling: Shipping and handling charges are non-refundable, except in cases of damaged or defective items.
By proceeding with your purchase on our website, you acknowledge and agree to our no return policy. If you encounter any issues with your order, please don’t hesitate to contact our dedicated customer support team. Your satisfaction is essential to us, and we are committed to providing excellent service and support throughout your journey with Born Athlete.
Team Born Athlete